Capella FPX 4005 Assessment 4
Capella FPX 4005 Assessment 4 Name Capella university NURS-FPX4005 Nursing Leadership: Focusing on People, Processes, and Organizations Prof. Name Date Stakeholder Presentation Introduction Good morning. My name is __________. Today, I am pleased to present an interdisciplinary initiative designed to address the rising congestive heart failure (CHF) readmission rates at Grandview Medical Center (GMC). This proposal is founded on evidence-based practices that enhance patient outcomes, minimize rehospitalization, and align with the organization’s mission to provide high-quality, patient-focused care. Presentation Objectives Aims of the Plan This presentation is structured around six core objectives. Initially, it identifies the persistent issue of elevated CHF readmissions at GMC, largely due to ineffective discharge practices. The plan proposes structured strategies, including the use of the Situation, Background, Assessment, Recommendation (SBAR) tool and the teach-back technique. I will detail how the proposed strategies are integrated within clinical workflows, supported by institutional resources, and how they will be operationalized. Evaluation measures—such as patient outcomes, team compliance, and communication efficacy—will also be discussed. Organizational Issue – CHF Readmissions Current Challenges and Impact Many hospitals across the United States continue to report excessive readmission rates, especially in patients suffering from chronic conditions like CHF. Grandview Medical Center mirrors this national concern, as a significant proportion of these readmissions stem from poor discharge processes and inadequate coordination. CHF, which currently affects around 64 million individuals worldwide, is becoming increasingly common due to an aging demographic and enhanced survival rates from cardiac events (Castiglione et al., 2021). A lack of teamwork among clinicians, case managers, and healthcare staff often leads to fragmented care transitions. Therefore, deploying structured methods such as SBAR and teach-back is crucial to enhancing communication and reducing unnecessary rehospitalizations (Becker et al., 2021). Consequences of Inaction Patient and Organizational Risk Failure to address the underlying causes of CHF readmissions can severely compromise both patient safety and institutional sustainability. Insufficient discharge communication may lead to medication errors, complications, and poor self-management post-discharge. Medicare reports that nearly 16% of discharged patients are readmitted within 30 days—many of which are preventable (Becker et al., 2021). These avoidable events cost the healthcare system billions and strain hospital staff, impacting morale and public trust. Without a coordinated discharge strategy, GMC risks damaging its reputation and compromising care quality. Overview of the Interdisciplinary Plan Collaborative Framework The proposed plan at GMC leverages a multidisciplinary approach involving nurses, physicians, pharmacists, social workers, and case managers. Nurse case managers facilitate discharge for high-risk CHF patients and conduct medication reconciliation. Pharmacists confirm prescription accuracy, and social workers assess social determinants that could affect recovery. Within 48 hours of discharge, patients receive follow-up support. Tools such as SBAR improve discharge documentation and team collaboration (Davis et al., 2023). The teach-back method ensures that patients comprehend care instructions, while regular interdisciplinary meetings further align discharge processes (Oh et al., 2023). Electronic Health Records (EHRs) will be used to assess discharge readiness and document care continuity. Kutz et al. (2022) found that utilizing EHRs improves care coordination, supports documentation accuracy, and minimizes delays. Plan Implementation Change Management Model and Leadership The discharge model is implemented using Kurt Lewin’s Change Management framework, which includes unfreezing, changing, and refreezing phases. Staff are first informed about the correlation between poor discharge communication and high readmission rates. Training sessions are conducted to introduce SBAR, EHR, and teach-back practices (Barrow & Annamaraju, 2022). During the refreezing stage, leadership enforces continued use through audits and team feedback. Transformational leadership plays an essential role in driving this change by fostering open communication, breaking down departmental silos, and maintaining accountability (Oh et al., 2023). Weekly interdisciplinary huddles reinforce alignment, while EHR integration promotes seamless documentation and workflow improvements. Hospitals implementing such models have reported a 15% decrease in CHF readmissions (Hunt-O’Connor et al., 2021). Resource Management Financial and Human Resources Planning The initiative will optimize human capital—nurses, doctors, case managers, and support staff—to ensure consistent discharge communication and care coordination. Financial investment will support training sessions, educational content, and EHR enhancements. Although GMC has essential infrastructure in place, ongoing investment is necessary for sustained effectiveness and staff development (Davis et al., 2023). These investments are cost-effective in the long term by reducing preventable readmissions and improving healthcare outcomes. Evaluation Criteria Indicators of Success Key indicators to evaluate the success of the plan include: A measurable decrease in 30-day CHF readmissions. Improved patient comprehension assessed through post-discharge feedback tools (Barrow & Annamaraju, 2022). Increased team participation in discharge planning, tracked during staff meetings. Compliance with SBAR and teach-back procedures verified through EHR audits (Kutz et al., 2022). These metrics align with Lewin’s change model by supporting the institutionalization of improved discharge communication. Conclusion This interdisciplinary strategy incorporates SBAR, teach-back, and EHR utilization to reduce CHF readmissions at GMC. It promotes effective teamwork, strong leadership, and clear communication to ensure safe and effective care transitions. The approach aligns with GMC’s vision for excellence in patient-centered care. References Barrow, J. M., & Annamaraju, P. (2022, September 18). Change management in health care. National Library of Medicine; StatPearls Publishing. https://www.ncbi.nlm.nih.gov/books/NBK459380/ Becker, C., Zumbrunn, S., Beck, K., Vincent, A., Loretz, N., Müller, J., Amacher, S. A., Schaefert, R., & Hunziker, S. (2021). Interventions to improve communication at hospital discharge and rates of readmission. Journal of American Medical Association Network Open, 4(8), e2119346. https://doi.org/10.1001/jamanetworkopen.2021.19346 Castiglione, V., Aimo, A., Vergaro, G., Saccaro, L., Passino, C., & Emdin, M. (2021). Biomarkers for the diagnosis and management of heart failure. Heart Failure Reviews, 27(2), 625–643. https://doi.org/10.1007/s10741-021-10105-w Davis, B. P., Mitchell, S. A., Weston, J., Dragon, C., Luthra, M., Kim, J., Stoddard, H., & Ander, D. (2023). Situation, Background, Assessment, Recommendation (SBAR) education for health care students: Assessment of a training program. MedEdPORTAL, 19(1), 11293. https://doi.org/10.15766/mep_2374-8265.11293 Capella FPX 4005 Assessment 4 Hunt‐O’Connor, C., Moore, Z., Patton, D., Nugent, L., O’Connor, T., & Avsar, P. (2021). The effect of discharge planning on length of stay and readmission rates of older adults in acute hospitals: A systematic review and meta‐analysis of systematic reviews. Journal of Nursing Management, 29(8), 2697–2706. https://doi.org/10.1111/jonm.13409 Kutz, A., Koch, D.,