NURS FPX 6416 Assessment 3 Evaluation of an Information System Change
NURS FPX 6416 Assessment 3 Evaluation of an Information System Change Name Capella university NURS-FPX 6416 Managing the Nursing Informatics Life Cycle Prof. Name Date Evaluation Report With the goal of improving efficiency and lowering security threats, we intended to replace our antiquated paper-based record-keeping system with an EHR system. A 5% error rate caused delays in patient care and increased safety concerns due to lost files and manual data input errors; the retrieval of patient information took an average of 20 minutes. There were three distinct phases to the implementation process. The first two focused on vendor selection and early staff training. The third phase was all about evaluation and continual improvement. The fourth phase was about deploying and integrating the system. Even though there was some pushback and technological difficulties at the outset, the change has ultimately improved data management, patient safety, and care quality. Quality of Information Framework The EHR system has greatly improved the precision and thoroughness of patient records. Patient records are now more trustworthy than ever before, thanks to automatic data validation systems that have reduced the mistake rate from 5% to less than 1%. User satisfaction has skyrocketed thanks to the system’s user-friendly interface and the comprehensive training sessions that have boosted staff confidence and competence (Mishra et al., 2022). Strong encryption methods and stringent access restrictions are in place to safeguard sensitive information and comply with the standards of the Health Insurance Portability and Accountability Act (HIPAA) (Thapa & Camtepe, 2021). Audits are conducted on a regular basis to ensure continuous compliance with these privacy requirements. Improvements in patient satisfaction have led to shorter wait times and more effective delivery of care. Both the user experience and privacy measures are evaluated and improved through the use of continuous surveys and feedback (Kabukye et al., 2020). Improving data reliability and patient outcomes relies heavily on the system’s ability to absorb real-time updates. Outcomes of Quality Care Framework The electronic health record (EHR) system has greatly enhanced the effectiveness of healthcare delivery. The average time it takes to retrieve data has been cut in half, from twenty minutes to only two, allowing for far faster access to patient records and more prompt decisions. More informed clinical decisions and individualized patient care have resulted from the use of real-time data and decision-support systems, which have improved treatment quality (Ostropolets et al., 2020). In addition, the EHR system has improved care coordination by facilitating communication between different departments and teams providing treatment. The approach has clearly had a significant influence on patient care, as evidenced by lower hospital readmission rates and improved treatment outcomes (Perry et al., 2020). Continuous supervision is essential to keep care efficiency and quality improvements going and to spot and handle any new problems that may arise. Structural Quality Framework Senior executives have been instrumental in securing funding and providing strong support for the EHR deployment, which has received substantial organization-wide backing. To make sure the hardware can handle the data processing and storage needs of the EHR system, it is thoroughly evaluated for efficiency. According to Watterson et al. (2020), the program has been tested for its usefulness, user-friendliness, and compatibility with current systems. Staff input was useful in determining where the software’s user interface and functionality would use some tweaking. Updating and maintaining the system on a regular basis has improved its functionality by fixing technical difficulties as they come up. In order to facilitate the EHR system, the information technology infrastructure was enhanced, encompassing heightened network connectivity and data security protocols (Huang et al., 2020). To keep the system running well and to back its ongoing development, there must be constant investment in both technology and employee training. Evaluation and Analysis During Phase 1 (Months 1-2), we successfully selected the EHR vendor despite facing some initial resistance from staff members who were familiar with the paper-based system. These issues were covered in the first training sessions, but it was clear that more support was needed. Implementing the EHR system and integrating it with current workflows were the primary focuses of Phase 2, which spanned months 3–4. Some short-lived problems occurred during this period, necessitating extra training and tweaks to the system settings. Phase 3, which spanned months 5–6, saw a change in emphasis towards measuring and improving the system’s performance in response to user feedback and other performance indicators. While some small concerns needed continuous technical attention, overall, data retrieval times and error rates were much improved. In order to make sure the system was successful, it was necessary to collect user feedback via surveys and monitor its performance (Kabukye et al., 2020). Although the transfer has been successful, the results show that ongoing work is needed to fix the remaining problems and improve the system’s performance. Recommendations for Further Improvement By establishing continual training programs, staff skill gaps can be filled, and growth can be encouraged, ultimately increasing the EHR system’s effectiveness. Problems with the system can be quickly resolved with the help of a dedicated technical support team. In order to improve clinical decision-making and patient care, decision-support tools and system features should be updated regularly (Kawamoto & McDonald, 2020). In order to identify problem areas and handle fresh issues, it is helpful to set up a user feedback system. The system’s performance and scalability can be improved by investing in more infrastructure and technology. Maintaining operational efficiency and conformity with privacy requirements can be achieved through routine reviews and audits. Maintaining involvement and reducing resistance to change can be achieved by involving stakeholders in the continuous improvement process (Yigzaw et al., 2020). By taking these steps, we can guarantee that the EHR system will serve our business well and keep providing high-quality treatment to our patients. Conclusion Since the EHR system was implemented, there have been huge improvements in data accuracy, care efficiency, and patient happiness. The technology has improved workflows and clinical decision-making by decreasing the time it takes to retrieve data and the