Capella 4010 Assessment 4 Stakeholder Presentation
Capella 4010 Assessment 4 Stakeholder Presentation Name Capella university NURS-FPX 4010 Leading in Intrprof Practice Prof. Name Date Slide 1: Stakeholder Presentation Good afternoon, leaders. I, _______, welcome you all for today’s presentation, highlighting a significant concern of prolonged Emergency Department (ED) waiting times in St. Mary’s Hospital. Slide 2: Agenda and Objectives The agenda of the presentation is to discuss the organizational issue and emphasize how important it is for leadership to address the issue. Moreover, the presentation underscores the relevance of the interdisciplinary team approach in mitigating the concern using the interdisciplinary plan proposed for St. Mary’s Hospital. Finally, I will elaborate on the plan’s implementation using the Plan-Do-Study-Act (PDSA) model and discuss the criteria to evaluate the plan’s success. Slide 3: Organizational Issue Recently, in an interview, Dr. Jennifer Rodriguez, Chief Medical Officer at our organization, highlighted the extended ED waiting times as a critical organizational challenge and requires a comprehensive approach to be mitigated. According to the literature, prolonged waiting times in ED are a significant healthcare concern worldwide. This issue substantially impacts patients, healthcare providers, organizations, and communities (Vainieri et al., 2020). Long waits may delay timely access to emergency care, leading to increased pain, discomfort, and anxiety for patients seeking medical attention. These worsened health outcomes and reduced patient satisfaction may erode patients’ trust in the healthcare providers and the system. Furthermore, Siamisang et al. (2020) explain that overcrowding in the ED due to long wait times burdens healthcare providers, eventually causing stress, fatigue, and burnout. These consequences compromise patient safety and healthcare practices. Ultimately, such organizational inefficiencies can hinder the delivery of high-quality and timely care, negatively affecting the reputation and financial viability of the healthcare facility. Thus, addressing this issue using an interdisciplinary team approach is crucial for patients’ health, staff well-being, and the organization’s effectiveness and for fostering a healthier community by ensuring timely access to emergency medical care. Slide 4: Importance of Leadership to Address the Issue From a wider perspective, addressing this issue is vital for healthcare leaders as unaddressed ED wait times may lead to several consequences for the healthcare system. Prolonged ED waiting times impact the healthcare system by aggravating the patient crowd and limiting the capacity of healthcare professionals to respond efficiently to emergencies. This incompetence can result in heightened costs, reduced quality of care, and staff burnout (Paling et al., 2020). Leadership is crucial in improving patient care, enhancing healthcare performance, and fostering a strong and responsive healthcare team by prioritizing interventions to address the issue. This leadership action aligns with the broader goals of the healthcare system to the well-being of the communities they serve. Slide 5: Relevance of an Interdisciplinary Team Approach Using an interdisciplinary team approach is relevant and often the best strategy for improving patient outcomes. Mosqueda (2022) emphasizes the importance of an interdisciplinary approach, especially in emergency settings, as this approach helps in caring for the patients, building a therapeutic connection, and improving care coordination, essential for decreasing ED waiting times and enhancing care quality. Since the issue is complex and multifaceted, involving professionals from various disciplines is vital to ensure a comprehensive and well-coordinated effort to implement effective solutions (Mosqueda, 2022). The interdisciplinary team for our proposal consists of physicians, nurses, ED specialists, administrators, and IT professionals, who can contribute to developing an all-inclusive plan to address extended ED waiting times. The interdisciplinary team approach combines diverse expertise to address pertinent issues in the healthcare sector, such as prolonged ED waiting times. The team members collaborate to identify areas of improvement, optimize workflows, and implement directed solutions. This holistic strategy ensures a comprehensive understanding of the issues. It enables the team to develop innovative interventions (Bendowska & Baum, 2023) to improve patient outcomes and enhance the efficiency of emergency care. Implementing the interdisciplinary plan proposal of interprofessional team triaging aims to reduce ED waiting times, improve patient outcomes, enhance patient satisfaction, and foster a responsive emergency care healthcare system within St. Mary’s Hospital. Slide 6: Evidenced-based Interdisciplinary Plan Our evidence-based interdisciplinary plan proposal introduces an interprofessional team triaging system in the emergency department. The primary objective of the plan is to streamline patient flow, optimize emergency processes, and reduce waiting times in the ED. Corkery et al. (2021) present in their study the effectiveness of interprofessional triaging in expediting the process of identifying and treating emergency cases to minimize patient waiting times and improve care quality. Another study by Yousefi et al. (2023) concludes that a triaging method that leverages interprofessional teams significantly impacts ED performance, particularly in reducing waiting times and improving patient satisfaction. Each team member plays a crucial role in successfully implementing the plan. Physicians are pivotal in providing insights into patients’ health conditions and the urgency of care. Their expertise will assist in prioritizing high-acuity cases, ensuring that critical patients receive immediate attention. Nurses, on the other hand, contribute to the practical aspects of patient management, ensuring that the triaging criteria align with the actual needs of patients. Additionally, ED specialists help with rapid decision-making by using their experience to manage complicated and emergency cases. While administrators supervise the plan’s strategic planning and resource allocation, IT professionals are vital to execute technological solutions such as improved communication mediums and data security to enhance the effectiveness of the team triaging process. Slide 7: Likelihood of Plan’s Success St. Mary’s Hospital’s interdisciplinary team triaging plan is expected to succeed, given its evidence-based approach and comprehensive implementation. Success depends on seamless collaboration among the interdisciplinary team members. Moreover, the effectiveness of optimized workflows, technological integration, and continuous improvement hinges on the commitment and active participation of the interdisciplinary team. It is essential to perform regular data analysis and establish feedback mechanisms to adapt to evolving needs to make this plan successful. Lastly, support from organizational leadership, adequate training and development, and ongoing communication are crucial for substantial improvements in ED waiting times and patient outcomes. Slide 8: Implementation of the Plan Implementing an interprofessional team triaging system is