NURS FPX 6616 Assessment 3 Assessing the Best Candidate for the Role

Name

Capella university

NURS-FPX 6616 Ethical and Legal Considerations in Care Coordination

Prof. Name

Date

Assessing the Best Candidate for the Role: A Toolkit for Success

Kent County of Texas has been facing healthcare issues such as diabetes, obesity, and HIV.  The community healthcare clinic needs a care coordinator to assist with care in rural healthcare clinics. As a care coordination leader, I will design the job description for the care coordinator and describe the attributes of the ideal candidate for this role. This assessment will help choose the perfect candidate with the required features and qualities as it discusses the candidate’s knowledge of care coordination and ethical guidelines to practice. Moreover, it is vital to analyze aspirants’ knowledge regarding laws and policies within care coordination. Additionally, overviewing data and having pertinent knowledge about it is an important parameter to evaluate in a candidate.

Job Description and Interview Questions for Care Coordination Leadership Role

The care coordination leadership position will facilitate and coordinate comprehensive care plans for individuals within Kent County, Texas, at a local healthcare clinic. This role will require close collaboration with healthcare providers, community support groups, and social service organizations to deliver holistic care to patients of this community. Moreover, the care coordinator will help develop an individualized care plan by collaborating with patients and multidisciplinary healthcare teams (Martins et al., 2022). The care coordinator must prioritize patient care by following ethical principles of coordinating care, such as maintaining privacy and confidentiality of patient data. Lastly, the care coordinator must be culturally competent to bridge the gaps in care due to cultural sensitivity (Hilty et al., 2020). The minimum qualification for this position will be a bachelor’s in nursing with prior experience in care coordination in a healthcare organization.

Following are a few interview questions for the care coordinator role:

• What made you apply for this role, and how was your past experience as a care coordinator?
• Can you share a challenging care coordination scenario you have dealt with in the previous role? How did you approach it?
• How are you updated on changes in healthcare policy and regulation impacting care coordination practices?
• How do you promote interdisciplinary collaboration and communication to enhance patient outcomes?
• What are some of your techniques to lead a care coordination team while considering cultural sensitivities?

Analyzing Candidate’s Knowledge of Ethical Guidelines and Practices

The ideal Care Coordination Leadership position competitor should thoroughly comprehend ethical practices and guidelines that govern care coordination in healthcare setups. In this regard, the applicant must demonstrate familiarity with ethical codes relevant to healthcare professionals. For instance, the candidate must articulate the American Nurses Association (ANA) nursing ethical guidelines and know how these codes apply to their role in promoting patient autonomy, non-maleficence, beneficence, and justice within care coordination (Matthews et al., 2020).

He must know patients’ rights to decide on their care plans and treatment. Moreover, the candidate must inculcate the ethical principles of prioritizing the well-being of patients and not harming them within an interdisciplinary team.  They must know the protocols to practice that safeguard patient information and secure health data exchange during communication and collaboration with multidisciplinary teams. The applicant must also understand essential practices such as making informed decisions and conflict resolution while handling ethical dilemmas and cultural sensitivities (Davis et al., 2022).

Analyzing Candidate’s Knowledge of Laws and Policies

Evaluating the candidate’s understanding of laws and regulations within coordinated care, ensuring compliance with state laws, and promoting patient safety. The candidate should demonstrate familiarity with healthcare laws and regulations related to care coordination, such as the Affordable Care Act (ACA) and Medicare Access and CHIP Reauthorization Act (MACRA). Moreover, the candidate must be committed to confidentiality and privacy under HIPAA regulations and professional standards (Deixler et al., 2021). As a knowledgeable care coordinator with an in-depth understanding of ACA’s policies, the candidate can promote access to care for the rural population of Kent County without financial burden on patients.

He must know how to use privacy and security features within technology, collaborating with multidisciplinary care teams. The candidate should understand reimbursement and payment models relevant to care coordination. These include various bundled payments and accountable care organizations (ACOs) (Bravo et al., 2022). By understanding the evolving policies and laws at the state and federal levels, care coordinators can effectively coordinate care by showing compliance with the regulations.  

Evaluating Candidate’s Knowledge Related to Stakeholder and Inter-professional Teams

As a care coordinator lead, the candidate’s proficiency in engaging with stakeholders and interprofessional teams is pivotal. Care coordination will be hindered without effective collaboration and communication with these stakeholders. Therefore, a candidate must deeply understand diverse stakeholders involved in care coordination, such as healthcare providers, patients and families, and community organizations. The candidate should also exhibit collaborative leadership skills to build a culture of teamwork and mutual respect among interprofessional teams (Martins et al., 2022).

He should know ways to implement shared decision-making and encourage open dialogue to enable the contribution of team members from diverse disciplines. Moreover, the candidate must possess qualities pertinent to cultural competency in working with diverse interprofessional teams and stakeholders. They should understand the critical impact of cultural factors on healthcare preferences and practices (Hilty et al., 2020). Therefore, a candidate with knowledge of incorporating cultural sensitivity into care coordination efforts would be the best fit for this position.

Analyzing Candidate’s Knowledge Related to Data Outcomes

The candidate’s understanding of patient data and information utilization plays a key role in evidence-based decision-making and continuous quality improvement. The candidate must understand and analyze various data resources, such as EHRs, health information exchanges, and patient portal data.  Moreover, the candidate must be able to utilize data to inform decision-making and care-planning processes and improve patient health outcomes (Phua et al., 2020). The candidate must know how to measure performance metrics relevant to care coordination, such as hospital readmission rates, care transitions, and patient satisfaction scores. Having adequate proficiency in data management, the care coordinator can promote continuous quality improvement (Phua et al., 2020).

Conclusion

To facilitate care coordination at a local clinic in Kent County, Texas, a job description for the position of care coordination leadership is developed. The candidate’s ideal attributes are discussed, and interview questions are designed. Furthermore, a narrative overview of the candidate’s potential for this role has been discussed, focusing on ethical practices and the applicant’s knowledge of legal insights and interprofessional collaboration in care coordination. Lastly, the candidate’s ability to integrate data in evaluation strategy to improve patient health is analyzed.

References

Bravo, F., Levi, R., Perakis, G., & Romero, G. (2022). Care coordination for healthcare referrals under a shared‐savings program. Production and Operations Management, 32(1). https://doi.org/10.1111/poms.13830 

Davis, J., Fischl, A. H., Beck, J., Browning, L., Carter, A., Condon, J. E., Dennison, M., Francis, T., Hughes, P. J., Jaime, S., Lau, K. H. K., McArthur, T., McAvoy, K., Magee, M., Newby, O., Ponder, S. W., Quraishi, U., Rawlings, K., Socke, J., & Stancil, M. (2022). 2022 national standards for diabetes self-management education and support. The Science of Diabetes Self-Management and Care, 48(1), 44–59. https://doi.org/10.1177/26350106211072203 

NURS FPX 6616 Assessment 3 Assessing the Best Candidate for the Role

Deixler, H., Kayam, T., & Scitech Lawyer. (2021). Will you share my data, please? – proquest. Www.proquest.com. https://search.proquest.com/openview/7c06ae33546fdc666359ab898c0e7877/1?pq-origsite=gscholar&cbl=38541 

Hilty, D. M., Gentry, M. T., McKean, A. J., Cowan, K. E., Lim, R. F., & Lu, F. G. (2020). Telehealth for rural diverse populations: telebehavioral and cultural competencies, clinical outcomes and administrative approaches. MHealth, 6(6), 20–20. https://doi.org/10.21037/mhealth.2019.10.04 

Martins, A., Aldiss, S., Taylor, R. M., & Gibson, F. (2022). Care coordination, consistency and continuity: The case of the key worker role in children’s cancer care. International Journal of Qualitative Studies on Health and Well-Being, 17(1). https://doi.org/10.1080/17482631.2022.2092958 

Matthews, J., Whitehead, P., Ward, C., Kyner, M., & Crowder, T. (2020). Florence nightingale: Visionary for the role of clinical nurse specialist. OJIN: The Online Journal of Issues in Nursing, 25(2). https://doi.org/10.3912/OJIN.Vol25No02Man01 

Phua, J., Weng, L., Ling, L., Egi, M., Lim, C.-M., Divatia, J. V., Shrestha, B. R., Arabi, Y. M., Ng, J., Gomersall, C. D., Nishimura, M., Koh, Y., & Du, B. (2020). Intensive care management of coronavirus disease 2019 (COVID-19): Challenges and recommendations. The Lancet Respiratory Medicine, 8(5), 506–517. https://doi.org/10.1016/s2213-2600(20)30161-2  

 NURS FPX 6616 Assessment 3 Assessing the Best Candidate for the Role