NURS FPX 6410 Assessment 2 Executive Summary to Administration

NURS FPX 6410 Assessment 2 Executive Summary to Administration

Name

Capella university

NURS-FPX 6410 Fundamentals of Nursing Informatics

Prof. Name

Date

Executive Summary to Administration

Patient engagement and satisfaction are pivotal in improving health outcomes within healthcare organizations. This executive summary discusses an initiative at a healthcare facility aimed at enhancing patient engagement and satisfaction scores through the use of patient portals. The target audience for this report includes healthcare stakeholders such as hospital administrators, healthcare providers, and IT specialists.

Significance of HIPAA-Compliant Excel Spreadsheet

The Health Insurance Portability and Accountability Act (HIPAA) sets forth stringent guidelines for protecting sensitive patient health information, ensuring privacy, security, and confidentiality to prevent unauthorized access and breaches (Theodos & Sittig, 2021). The creation of a HIPAA-compliant spreadsheet adheres to these regulations, safeguarding patient privacy and enhancing organizational credibility and trustworthiness. For this initiative, anonymized data from ten hypothetical patients was used, ensuring no protected health information (PHI) was exposed.

Informatics Model (Graves and Corcoran Model) and Change Initiative

The Graves and Corcoran Model, also known as the Data-Information-Knowledge-Wisdom (DIKW) model, provides a framework for transforming raw data into actionable insights that lead to change (Cato et al., 2020). In this initiative, patient portal login data and satisfaction scores were initially collected as raw data, then organized into a structured spreadsheet to create information. Analyzing these data patterns revealed trends in patient engagement and satisfaction, which guided the development of strategies to enhance portal usability and patient interaction, ultimately leading to improved healthcare delivery.

Standards of Practice in Nursing Informatics

The American Nurses Association (ANA) has established standards of practice for nursing informatics, emphasizing the integration of technology to improve the quality, safety, and efficiency of patient care (ANA, 2024). In line with these standards, the initiative to increase patient engagement through patient portals ensured that patient data was recorded securely, made easily accessible, and protected. The collected outcome data showed a positive correlation between increased portal usage and higher patient satisfaction, confirming the effectiveness of these standards.

Research demonstrates that patient portals can positively impact various aspects of healthcare, including health status, patient-provider relationships, and satisfaction with services (Carini et al., 2021). The data trends from patient logins and satisfaction scores provided valuable insights into the effectiveness of the patient portals at the healthcare facility.

Initial data, measured monthly, revealed a positive trend in patient satisfaction (84.63%) alongside increased portal usage (201 logins). This data trend helped the organization assess the impact of patient portals on health outcomes and informed decisions to enhance portal features. The goal was to achieve at least a 90% patient satisfaction score. Consistent data measurement is essential for monitoring progress and implementing improvements to promote safe and effective practice.

Regulatory Bodies for Safe Practice

The U.S. Department of Health and Human Services (HHS) plays a critical role in ensuring safe practices by enforcing the HIPAA law, which mandates strict data privacy and security requirements for patient information shared through digital portals (HHS, 2022). Adherence to these regulations is vital for ensuring the protection of sensitive health data. To maintain compliance, healthcare organizations must implement robust encryption, access controls, and authentication measures, and conduct regular audits to prevent unauthorized access and data breaches.

NURS FPX 6410 Assessment 2 Executive Summary to Administration


Table: Key Aspects of the Initiative

Key Area Details Significance
HIPAA Compliance Use of anonymized data in spreadsheet format to protect patient health information (Theodos & Sittig, 2021). Ensures patient privacy, protects PHI, and enhances organizational trust and credibility.
Informatics Model Graves and Corcoran Model (DIKW), using patient portal data to inform strategies (Cato et al., 2020). Transforms raw data into actionable knowledge and wisdom, guiding change for better healthcare delivery.
Nursing Informatics Standards ANA standards on using technology to improve patient care, safety, and efficiency (ANA, 2024). Ensures secure, accurate, and accessible patient data, leading to enhanced patient satisfaction and care quality.
Data Trending Monitoring patient portal logins and satisfaction scores, revealing a positive trend (Carini et al., 2021). Helps assess portal effectiveness and guide strategies to improve engagement and achieve higher patient satisfaction scores.
Regulatory Compliance Adherence to HIPAA guidelines and HHS regulations to secure patient information (HHS, 2022). Ensures compliance with privacy and security standards, safeguarding against data breaches and unauthorized access.

References

ANA. (2024, February 21). How nursing technology is enhancing patient care. ANAhttps://www.nursingworld.org/content-hub/resources/workplace/how-technology-is-changing-the-nursing-industry/

Carini, E., Villani, L., Pezzullo, A. M., Gentili, A., Barbara, A., Ricciardi, W., & Boccia, S. (2021). The impact of digital patient portals on health outcomes, system efficiency, and patient attitudes: Updated systematic literature review. Journal of Medical Internet Research, 23(9). https://doi.org/10.2196/26189

Cato, K. D., McGrow, K., & Rossetti, S. C. (2020). Transforming clinical data into wisdom. Nursing Management, 51(11), 24–30. https://doi.org/10.1097/01.numa.0000719396.83518.d6

NURS FPX 6410 Assessment 2 Executive Summary to Administration

Theodos, K., & Sittig, S. (2021). Health information privacy laws in the digital age: HIPAA doesn’t apply. Perspectives in Health Information Management, 18(Winter). https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7883355/

HHS. (2022, October 19). Summary of the HIPAA security rule. HHS.govhttps://www.hhs.gov/hipaa/for-professionals/security/laws-regulations/index.html