Capella FPX 4035 Assessment 3
Capella FPX 4035 Assessment 3 Name Capella university NURS-FPX4035 Enhancing Patient Safety and Quality of Care Prof. Name Date Slide 1: Hello and welcome, everyone! I am ______. Today, I want to talk about a serious issue in healthcare, which is diagnostic errors. These mistakes happen when a health condition is missed, delayed, or diagnosed incorrectly. This in-service session will give us useful tools and easy strategies to help prevent these errors. Our main goal is to improve how we share patient information and work together as a team, so we can make faster, more accurate decisions for our patients. Part 1: Agenda and Outcomes Slide 2: This education will address ways to reduce diagnostic errors. Because of these mistakes, it may take longer to treat the patient, leading to severe complications or death. We want our safety improvement plan to help staff improve their collaboration and how they communicate to stop such errors. Nurses will be taught to use SBAR in patient handovers so that important and clear information is never left out. Training will be given by using case studies and simulation exercises that improve skills in diagnosis. Working hours can be changed to give nurses enough time to check on each patient carefully without getting fatigued. Recently, Riverside Community Hospital dealt with a sentinel event where a 67-year-old person was admitted due to a fever and confusion. The patient first received care for a urinary tract infection and dehydration, though the sepsis tests were overlooked. During the transfer of care, the worsening symptoms of the patient were not adequately passed along. The patient went into septic shock and died after only 48 hours despite later intense treatment. It proves that successfully handing off patients and being vigilant for sepsis can save many lives. Goals Slide 3: Three clear goals guide this safety initiative to reduce diagnostic errors and improve patient safety: Goal 1: Understand the importance of clear communication to prevent diagnostic mistakes This session will highlight how accurate communication during patient handoffs helps avoid errors in diagnosis. Mistakes during these times can lead to delayed or wrong diagnoses, putting patients at risk. Staff will learn practical skills to improve how information is shared, helping to build a culture of safety. Attendees will be taught how to spot risks and act to prevent diagnostic errors during care transitions. Goal 2: Identify common causes of diagnostic errors related to communication breakdowns We will review factors that contribute to diagnostic mistakes, such as incomplete or unclear handoffs, lack of standardized communication methods, staff fatigue, and time pressures. Understanding these causes helps staff see where gaps occur and how these errors affect patient outcomes. Breakdowns in communication or a lack of clear details have contributed to roughly 50% of negative patient outcomes during shift changes and up to 70% of complications in overall medical care (Atinga et al., 2024). Goal 3: Learn evidence-based strategies to improve communication and reduce diagnostic errors. This part will focus on practical solutions such as mandatory use of SBAR during shift changes, ongoing competency-based training to enhance diagnostic skills, and staffing changes to reduce fatigue and ensure thorough patient assessments. Attendees will learn how to apply these tools consistently to improve communication and coordination, which will reduce errors and improve care. Outcomes Slide 4: By the end of this session, participants will show: Improved Awareness and Understanding Understand why clear communication is critical to accurate diagnosis and safe patient care. Recognize the serious consequences when communication fails during patient handoffs. Identification of Causes Be able to identify the main reasons diagnostic errors happen, such as incomplete information, lack of standard tools, staff exhaustion, and rushed handoffs. Understand how these factors affect patient safety. Application of Practical Tools and Strategies Demonstrate the ability to use evidence-based methods like SBAR for handoffs, participate in ongoing training to improve diagnostic skills, and support staffing practices that reduce fatigue. These skills will help ensure reliable, accurate communication to prevent diagnostic errors. Part 2: Safety Improvement Plan Slide 5: Missing a diagnosis or making the wrong one is still a serious problem for healthcare, threatening patient safety and the functioning of the hospital. If the right diagnosis is not given on time, patients can be hurt, get less careful care, spend longer periods in the hospital, and even die. A lot of these mistakes result from challenges that are able to be fixed, like poor communication, lack of staff, different ways of testing, and system restrictions within healthcare. It is projected that out of 130 million annual emergency room visits in the U.S., approximately 7.4 million (5.7%) cases involve diagnostic mistakes, 2.6 million (2.0%) lead to harmful outcomes, and nearly 370,000 (0.3%) result in significant injury due to diagnostic inaccuracies (Toker et al., 2022). Due to these errors in the U.S., about $20 billion in extra healthcare expenses are seen every year (Rodziewicz et al., 2024). This points out that improving communication and teamwork during diagnosis can make a big difference by protecting lives and boosting the quality of care in hospitals. Safety Enhancement Plan Slide 6: A clear and organized safety improvement plan is necessary to lower diagnostic errors and improve how patients feel. SBAR communication needs to be used at the start of each shift and when transferring patients. This helps doctors avoid errors by making sure all important patient information is shared in one place, making it less likely that anything will be missed in the diagnosis (Shinta & Bunga, 2024). At this stage, the plan offers additional training for clinical staff by using examples and simulation work to strengthen their ability to notice and handle diagnostic issues fast. The practical experience helps employees become both more confident and accurate. Giving people time off or different schedules reduces their fatigue. If healthcare professionals are well rested, they are better able to notice and avoid common diagnosis errors. These steps aid in creating safer ways to diagnose, better collaboration among staff, and more reliable care for patients. Continual auditing and